WE OFFER COMPLIMENTARY WORLDWIDE SHIPPING ON ALL BASKETS OVER £300.
FOR ORDERS BELOW THIS VALUE, OUR RATES ARE:

- UK
£10 | 2-4 WORKING DAY* | LOCAL COURIER

- USA, EU, ASIA (DESTINATIONS BELOW)
£20 | 3-17 WORKING DAYS* | STANDARD INTERNATIONAL (DESTINATIONS BELOW)
USA, CANADA, MEXICO, AUSTRIA, BELGIUM, FRANCE, GERMANY, IRELAND (REPUBLIC OF), LUXEMBOURG, NETHERLANDS, PORTUGAL, SPAIN, SWEDEN, ANDORRA, LIECHTENSTEIN CROATIA, CYPRUS, CZECHIA, GREECE, HUNGARY, ROMANIA, DEN- MARK, FINLAND, ITALY, SWEDEN, ≈LAND ISLANDS, ALBANIA, ARMENIA, BELARUS, BOSNIA & HERZEGOVINA, BOUVET ISLAND, BULGARIA, ESTONIA, FAROE ISLANDS, GEORGIA, GIBRALTAR, GREEN- LAND, GUADELOUPE, GUERNSEY, ICELAND, ISLE OF MAN, JERSEY, KOSOVO, LATVIA, LITHUANIA, MALTA, MAYOTTE, MOLDOVA, MONTENEGRO, NORTH MACEDONIA, POLAND, RÈUNION, SAN MARINO, SERBIA, SLOVAKIA, SLOVENIA, SVALBARD & JAN MAYEN, TURKEY, UKRAINE, VATI- CAN CITY†, CHINA, HONG KONG SAR, MALAYSIA, SINGAPORE, SOUTH KOREA, JAPAN, TAIWAN, THAILAND, VIETNAM

- REST OF THE WORLD
£30 | 10-15 WORKING DAYS | STANDARD INTERNATIONAL
*DELIVERY TIMES PROVIDED ARE ESTIMATES TO BE USED AS A GUIDELINE ONLY. OMAR AFRIDI LIMITED CANNOT BE HELD RESPONSIBLE FOR UNFORESEEN DELAYS DUE TO WEATHER CONDITIONS, BUSY HOLIDAY PERIODS OR CUSTOMS DELAYS.

WE ARE HAPPY TO OFFER AN EXCHANGE OR REFUND ON ANY UNSUITABLE ITEMS WITHIN 28 DAYS OF RECEIPT, PROVIDED THEY ARE UNWORN AND IN RESALE-ABLE CONDITION, WITH ALL ORIGINAL LABELS AND SWING TICKETS ATTACHED. REFUNDS EXCLUDE ALL SHIPPING COSTS.

EXCHANGES ARE ONLY OFFERED FOR THE SAME STYLE IN A DIFFERENT SIZE OR COLOUR, IF YOU WISH TO EXCHANGE FOR A DIFFERENT STYLE WE ASK THAT YOU REQUEST A REFUND AND PLACE A NEW ORDER FOR THE NEW ITEM.

DUTIES AND IMPORT TAXES

IF YOUR DELIVERY ADDRESS IS OUTSIDE THE UNITED KINGDOM, YOU MAY NEED TO COVER CUSTOMS/DUTY AND IMPORT TAXES TO RECEIVE YOUR ORDER. WE RECOM- MEND REACHING OUT TO YOUR LOCAL CUSTOMS OFFICE FOR DETAILED INFORMATION AND COST ESTIMATES PRIOR TO PLACING YOUR ORDER. PLEASE BE AWARE THAT ANY DELAYS IN PAYING THESE CUSTOMS FEES COULD RESULT IN A POSTPONED DELIVERY OF YOUR ORDER. FOR ORDERS DELIVERED WITHIN THE UNITED KINGDOM, OMAR AFRIDI LTD WILL MANAGE ALL VAT CHARGES, ENSURING THAT THERE ARE NO ADDITIONAL FEES UPON DELIVERY.

HOW TO RETURN YOUR ITEM

REFUNDS & RETURNS

REFUNDS ARE AVAILABLE ONLY ON FULL-PRICED ITEMS. SALE OR PROMOTIONAL ITEMS ARE CONSIDERED FINAL SALE AND ARE NOT ELIGIBLE FOR REFUNDS OR RETURNS. YOU MAY RETURN FULL-PRICED ITEMS WITHIN 14 DAYS OF DELIVERY FOR A FULL REFUND, PROVIDED THE ITEM IS UNUSED, IN ITS ORIGINAL CONDITION, WITH TAGS ATTACHED, AND IN THE ORIGINAL PACKAGING. THE RETURNED ITEM MUST REACH US WITHIN AN ADDITIONAL 14 DAYS TO QUALIFY FOR A REFUND. WE RESERVE THE RIGHT TO REJECT RETURNS THAT DO NOT MEET THESE CRITERIA.

PLEASE NOTE THAT WE CANNOT ACCEPT RETURNS OF SALE ITEMS IN-STORE. OMAR AFRIDI STORE IS NOT LIABLE FOR ANY SHIPPING EXPENSES RELATED TO PRODUCT RETURNS. REFUNDS WILL BE PROCESSED AS QUICKLY AS POSSIBLE, BUT NO LATER THAN 30 BUSINESS DAYS AFTER THE STORE RECEIVES THE RETURNED PRODUCTS. REFUNDS WILL BE CREDITED BACK TO THE ORIGINAL CREDIT OR DEBIT CARD USED FOR THE PURCHASE. ADDITIONALLY, OMAR AFRIDI STORE WILL NOT REFUND ANY DUTIES, TAXES, OR OTHER CHARGES THAT MAY ARISE.

FOR EXCHANGES, THERE WILL BE NO EXTRA SHIPPING FEES IMPOSED BY OMAR AFRIDI STORE AFTER RETURNING THE ITEMS. HOWEVER, ANY DUTIES, TAXES, OR ADDITIONAL COSTS INCURRED WILL NOT BE REFUNDED. DURING SALES OR PROMOTIONAL EVENTS, THE SAME POLICY APPLIES, AND EXCHANGES WILL NOT BE ACCEPTED.

TO OBTAIN A REFUND RAN (RETURNS AUTHORIZATION NUMBER), CONTACT US BY EMAIL AT CONTACT@OMARAFRIDI.COM. PLEASE INCLUDE YOUR NAME, ORDER NUMBER, THE ITEM YOU ARE RETURNING, AND YOUR PREFERENCE FOR A REFUND OR EXCHANGE.

PACKAGE YOUR RETURN ITEMS SECURELY AND POST THE PARCEL BACK TO US USING A RECORDED COURIER SERVICE. INCLUDE A SHORT NOTE WITH YOUR ORDER NUMBER, THE RAN NUMBER WE EMAILED TO YOU, AND YOUR PREFERENCE FOR AN EXCHANGE OR REFUND.

RETURN ADDRESS:
UNIT 7, 39 GRANSDEN AVENUE
LONDON E8 3QA
UNITED KINGDOM

PLEASE ENSURE THAT THE GOODS ARE CLEARLY MARKED AS "RETURN" ON ANY CUS- TOMS PAPERWORK AND DECLARE THE CORRECT VALUE OF THE ITEMS. FAILURE TO MARK THEM CORRECTLY OR DECLARING A ZERO VALUE MAY RESULT IN DELAYS OR ADDITIONAL IMPORT DUTIES.

IF YOU ARE ABLE TO VISIT ONE OF OUR OMAR AFRIDI FLAGSHIP STORES IN LONDON, YOU CAN RETURN YOUR ONLINE ORDER THERE. PLEASE ENSURE THE RETURN IS MADE WITHIN THE ALLOWED RETURN PERIOD AND THAT THE ITEMS ARE IN THEIR ORIGINAL PACKAGING WITH ALL LABELS STILL ATTACHED.

EXCHANGES

YOU MAY REQUEST TO RETURN YOUR ORDER WITHIN 14 DAYS OF RECEIVING YOUR PACK- AGE. UNFORTUNATELY, WE DO NOT OFFER EXCHANGES. IF YOU WISH TO CHOOSE A DIFFERENT SIZE OR ITEM, YOU WILL NEED TO PLACE A NEW ORDER. RETURNED OMAR AFRIDI PRODUCTS MUST BE SENT BACK TO THE OMAR AFRIDI ONLINE STORE'S RETURN ADDRESS IN PERFECT CONDITION. THE ITEMS SHOULD NOT HAVE BEEN WORN, USED, OR WASHED. RETURNS WILL ONLY BE ACCEPTED IF THE PRODUCTS ARE RETURNED IN THEIR ORIGINAL PACKAGING, FULLY INTACT, WITH ALL ORIGINAL LABELS ATTACHED. ADDITIONALLY, THE RETURN SLIP INCLUDED WITH YOUR SHIPMENT MUST BE COMPLET- ED AND ENCLOSED WITH THE RETURNED PRODUCTS.

COST FOR RETURN

PLEASE NOTE THAT YOU ARE RESPONSIBLE FOR COVERING THE RETURN SHIPPING COSTS. ADDITIONALLY, CUSTOMS DUTIES AND THE ORIGINAL SHIPPING CHARGES (IF APPLICABLE) ARE NON-REFUNDABLE. IF A RETURN IS REFUSED, YOU WILL BE RESPONSI- BLE FOR THE COST OF SHIPPING THE ITEM BACK TO YOU. ONCE WE RECEIVE YOUR RETURN, WE WILL PROCESS THE REFUND WITHIN 5-7 WORKING DAYS.

CURRENCY RATES

OMAR AFRIDI STORE IS NOT RESPONSIBLE FOR ANY FLUCTUATIONS IN CURRENCY OR THE EXCHANGE RATES APPLIED BY BANKS WHEN CONVERTING JPY OR GBP INTO OTHER CURRENCIES.